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Implement Skill Based Routing using Omni Channel in #Salesforce #SFDCPanther - YouTube
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setup skills omni routing but cannot find skills in service resources tab - Salesforce Developer Community
Routing Work with Salesforce Omni Channel
Routing Work with Salesforce Omni Channel
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Routing Work with Salesforce Omni Channel
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S-Route | Most Skilled Live Agent | Chat Routing Center Management
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